Refund Policy

Our products are non-tangible, irrevocable digital goods. Delivery occurs the moment your order is confirmed and your access, credentials, or codes are issued. By completing a purchase, you acknowledge that you are requesting immediate delivery and that the sale is final once delivery has occurred.

We do not offer refunds based on change of mind, lack of use, unmet income expectations, misunderstanding of what a product includes, or the availability of a specific brand, retailer, or code within a catalog.

We will issue a full refund in the following situations:

• Non-delivery. You paid but never received your access, credentials, or codes, and our support team cannot deliver them.
• Duplicate or accidental double charge. You were charged more than once for the same order.
• Defective access. Your access or code does not work on first use and we are unable to repair or replace it within a reasonable time.
• Unauthorized transaction. The purchase was made without your authorization and is verified as fraudulent.

Where a problem can be fixed by reissuing access or replacing a code, we will do that first. A refund is issued when a working replacement cannot be provided.

Refund requests must be submitted within seven (7) days of the original purchase date. Requests made after that window will not be eligible, except where required by applicable consumer law.

For non-delivery claims, please allow up to 24 hours after purchase for delivery to complete, and check your spam or promotions folder before submitting a request.

Email support@daniel-services.com, or reach us through the Contact button in the site header, with the following:

• The email address used for the purchase;
• Your order ID or payment receipt;
• The product purchased (Tidal Market, Lifetime Access, ResellDuo, or a bundle);
• A short description of the issue, including any error messages or screenshots.

We review every request individually. Most requests receive a response within 24 hours, and always within three (3) business days.

Approved refunds are returned to the original payment method. Once we issue the refund, your bank or payment provider typically takes five to ten (5–10) business days to post the funds. We cannot control that timing.

When a refund is issued, the associated access, credentials, or codes are revoked immediately and may no longer be used.

Bundle purchases are refunded as a whole. We do not issue partial refunds for individual platforms inside a bundle.

Please contact us before opening a dispute with your bank or card issuer — nearly every issue is resolved faster directly. Filing a chargeback without first contacting support may result in permanent suspension of access to all of our platforms.

We reserve the right to refuse refunds where we identify abuse, including repeated refund requests, evidence that delivered content was copied or redistributed, or violations of our Terms of Service.

For any question about this policy or an existing order, email support@daniel-services.com or write to us at: